Work | Elvis Tapfumanei

Work

Products I build and delivery work inside organisations. The same core discipline: turn policy and ambiguous requirements into enforced, auditable systems that actually run.

Products

Systems built at the intersection of technology and regulated operations, with Colloxa as the governance infrastructure flagship.

Colloxa

Pilot by invitation

AI Governance Infrastructure

The proof of the expertise position. A control-and-evidence layer between regulated organisations and the AI they depend on: enforcement, audit trails, and sub-200ms decisions for financial services, legal, healthcare, and compliance-intensive operations. Built to implement what NIST AI RMF, ISO 42001, and the EU AI Act require of a system.

Products: Execute. Prove. Agent. Assure.

POPIAGDPREU AI ActISO 42001NDPRKenya DPA

Control FabricEvidence FabricAgentic Risk FabricTrust Operations Fabric

Request an invitation

StudyChops

Closed Beta

Verified Credential for Leadership Under Pressure

A credentialing platform that measures leadership quality in conditions that mirror real boardroom decisions. Learners earn a Decision Quality Score (DQS) built across 40+ board-level decisions, with Socratic challenge and structured feedback.

Decision Quality Score (DQS)Board-level decisionsSocratic challenge

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Orbitrain

MVP Launched

Decision Support for Customer Operations

A decision support platform that uses AI to automatically score and intelligently route customer interactions. The smart routing engine determines whether calls need QA review, agent self-review, or can be auto-cleared, saving time while maintaining quality.

Smart Routing EngineCall ScoringQuality Assurance

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Delivery

Delivery and professional work

Execution inside organisations. The track record that keeps governance work grounded in how systems actually run.

Lula, Delivery Lead

Cape Town, South Africa | 2023 to present

Operational credibility for the governance practice. Leading delivery across engineering, product, and compliance in a regulated fintech, where execution quality is directly tied to business and regulatory outcomes.

Teya, Product Delivery Manager

2023

Contributed to merchant digital visibility enhancement across platforms. Responsibilities included stakeholder management, process improvements, and data analysis, all within corporate and regulatory compliance frameworks.

Yoyo, Walmart, Prior roles

Earlier career

Earlier career work spanning digital operations, delivery management, and process improvement across retail and payments.

Selected delivery projects

Delivery projects

Representative delivery work: enforced workflows and measurable outcomes in regulated and high-stakes environments.

Associated with Lula

qScore, Quality Assurance Assessment Platform

September 2025 to ongoing

Internal QA platform using AI to evaluate call transcripts. Sales and QA teams upload transcripts, receive Gemini-generated scores, adjust evaluations manually, and generate performance reports with role-based access for admins, team leads, and agents.

↑ Faster QA evaluation and more consistent scoring across teams

Next.jsReactTypeScriptTailwind CSSNode.jsGoogle Gemini APIAzure

Associated with Lula

Lily, Business Value Calculator

May 2024 to November 2024

Chatbot to help teams prioritise initiatives by business impact and urgency. Uses NLP and company-specific scoring with prompt engineering for complex scenarios and integration with existing project management tools.

↑ Improved prioritisation accuracy by 30% and saved 15 hours per week in manual planning

AI prompt engineeringReact NativeAgile deliveryCross-team collaboration

Associated with AEMI

Automated Healthcare Professional Registration System

February 2021 to July 2023

Bilingual online registration for healthcare professionals in Spain, with RPA verification, user pathways by profession, and custom APIs connecting five systems to reduce manual data entry.

↑ Processed 10,000+ registrations with 95% automation; approval time from two weeks to 48 hours

Solution implementationRequirements engineeringRPAMicrosoft Power Automate

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Additional delivery projects across Lula, Teya, and healthcare clients.

Enforceable governance infrastructure.

Colloxa is in pilot. If you are a CISO, compliance lead, or builder in a regulated environment, request an invitation or discuss delivery work.

Request a Colloxa invitation Contact me